Shipping and Receiving Specialist

Job Description

<p><strong>Position Summary</strong></p><p>Fortis Life Sciences is seeking a Shipping & Receiving Associate – Level II to take on an expanded role supporting the logistics and inventory operations of our manufacturing facility. Based fully onsite at our Toronto, ON (IPOC) location, this dynamic, cross-functional position also provides support to the Purchasing function, with occasional backup for Customer Service and Office Administration.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Shipping & Receiving Operations</strong></p><ul><li>Oversee daily logistics activities including shipping, receiving, warehousing, and material handling.</li><li>Receive incoming materials and verify against purchase orders for accuracy and completeness.</li><li>Prepare outbound shipments and all associated documentation (e.g., BOLs, packing slips, shipping labels).</li><li>Ensure timely and accurate order fulfillment based on sales orders.</li><li>Maintain a clean, well-organized, and efficient warehouse layout.</li><li>Monitor and replenish inventory of shipping supplies.</li><li>Perform regular inventory counts and assist with reconciliations.</li><li>Support non-conforming goods and returns processing.</li><li>Maintain accurate shipping/receiving logs and inventory records using ERP systems.</li><li>Report any safety incidents, inventory issues, or shipment delays.</li><li>Collaborate with internal departments, including Quality, Planning, Customer Service, and Purchasing.</li><li>Support continuous improvement efforts by identifying workflow bottlenecks or inefficiencies.</li><li>Provide training and direction to colleagues as required.</li><li>Participate in general facility support as needed.</li></ul><p><br></p><p><strong>Purchasing Support</strong></p><ul><li>Assist the Purchasing team by tracking inbound orders, resolving vendor discrepancies, and coordinating delivery schedules.</li><li>Communicate with suppliers to confirm order details and delivery status.</li><li>Support material sourcing efforts and update ERP records as needed.</li><li>Share insights with the Purchasing team to support vendor and supply chain improvements.</li></ul><p><br></p><p><strong>Customer Service Backup</strong></p><ul><li>Serve as a backup to Customer Service for responding to customer inquiries via phone, email, and other platforms.</li><li>Assist in coordinating and confirming order fulfillment and shipping timelines for clients.</li></ul><p><br></p><p><strong>General Office Administration Support</strong></p><ul><li>Provide occasional assistance with ordering and managing office supplies.</li><li>Support administrative projects and cross-functional coordination as needed.</li></ul><p><br></p><p><strong>Qualifications</strong></p><ul><li>High school diploma or equivalent required; post-secondary education in Logistics, Supply Chain, or Business is an asset.</li><li>Minimum 2 years of experience in shipping & receiving or warehouse/logistics roles.</li><li>Exposure to or familiarity with purchasing, customer service, or administrative support in a manufacturing or distribution setting.</li><li>Proficiency with Microsoft Office Suite; experience using ERP systems (e.g., Microsoft D365) is highly preferred.</li><li>Strong organizational and multitasking skills with high attention to detail.</li><li>Effective communicator with a team-oriented, solutions-driven mindset.</li><li>Able to work independently and proactively in a fast-paced, dynamic environment.</li><li>Experience with international shipping & receiving is a strong asset.</li></ul><p><br></p><p><strong>Work Environment</strong></p><ul><li>On-site role based in Toronto, ON.</li><li>Combination of warehouse and office work; requires physical activity including lifting (up to 30 lbs).</li><li>Standard business hours: Monday to Friday, with some flexibility based on operational needs.</li></ul>