Service Advisor

Job Description

<h3>Job Description</h3><p>Job Description<p><p><strong>Fairway Ford</strong> is a Family owned, family-oriented company that serves a wide area of customers throughout the Southeast and surrounding area. We are looking to expand our team! We are currently looking for a <strong>Service Advisor</strong>. </p><p><strong>Responsibilities: </strong></p><p>Obtain customer and vehicle information, review vehicle repair history and verify any needs </p><p>Clearly report all vehicle symptoms as described by the customer, using detailed descriptions </p><p>Determine required maintenance to ensure the safety of customer’s vehicles </p><p>Promote the sales of labor, parts, and accessories. </p><p>Answering/making phone calls, booking in customers, creating work orders </p><p>Ensure that the standards for customer service are always upheld</p><p><strong>Qualifications: </strong></p><p>Directly related experience is required </p><p>Excellent customer service skills with the ability to interact and provide effective service to all customers, both internal and retail. </p><p>Able to work in a fast-paced environment as part of a team </p><p>Excellent verbal and written communication skills. </p><p>Excellent organizational and time management skills.</p><br /><p><em>We offer competitive wages and benefits package </em></p><p><em>Requests for reasonable accommodation will be accepted during the hiring process.</em></p><p><em>We thank all applicants who apply but only those selected for an interview will be contacted</em></p><p><em></em></p></p></p>