Senior Metrologist / Quality Assurance (QA) Manager

Job Description

<p> About Us: </p><p> Canadian Instrumentation Services Group Ltd. (CISG) is a leading calibration lab dedicated to delivering high-quality service that exceed customer expectations. We are committed to continuous improvement, innovation, and excellence in everything we do. We're looking for a passionate and experienced Senior Metrologist / QA Manager to lead our quality and metrology efforts. </p><p> Position Overview: </p><p> The Senior Metrologist/QA Manager is responsible for overseeing the metrology lab and ensuring compliance with all quality standards across the organization. This dual-role leader will develop and implement quality control systems, manage audits and certifications, and lead a team of technicians and quality personnel. The ideal candidate will have strong technical expertise in metrology, along with leadership experience in quality systems management (e.g., ISO 9001, ISO 17025). </p><p> Key Responsibilities: </p><p> Metrology: </p><ul><li> Oversee all calibration and measurement activities, ensuring traceability to NIST and NRC standards. </li><li> Program and operate advanced metrology equipment (e.g. Fluke METCAL software, Fluke 5550A, Fluke 6105A, Fluke 8588A, Fluke 6270A). </li><li> Develop procedures and measurement strategies for complex equipment. </li><li> Analyze measurement data and provide guidance on conformity and process improvement. </li></ul><p> Quality Assurance: </p><ul><li> Maintain and improve the company’s QMS; ensure compliance with applicable standards and regulations. </li><li> Lead internal and external audits, including customer and regulatory audits. </li><li> Manage non-conformance, CAR, and document control systems. </li><li> Train and mentor quality team members on inspection techniques, root cause analysis, and quality tools. </li><li> Drive continuous improvement initiatives across departments. </li></ul><p> Leadership & Management: </p><ul><li> Supervise and develop a team of metrologists, technicians, and QA personnel. </li><li> Collaborate with calibration and renewal parts teams to resolve quality issues. </li><li> Report on key quality metrics and lead quality reviews with management. </li></ul><p> Qualifications: </p><ul><li> Certified Electronics Engineering Technologist (CET) or equivalent. </li><li>7+ years of experience in metrology and quality assurance within a regulated industry. </li><li> Strong understanding of Fluke’s METCAL (Metrology and Calibration) software. </li><li> Proficient in the use of precision measurement equipment and software (e.g., Fluke calibration standards, METCAL)</li><li> Experience with ISO 9001 and ISO 17025. </li><li> Proven leadership and team management skills. </li><li> Excellent communication, problem-solving, and organizational abilities. </li><li> Background in electrical, pressure, temperature, and dimensional metrology. </li></ul><p> Preferred Qualifications: </p><ul><li> Bachelor's degree in Engineering, Quality, or a related field (or equivalent experience). </li><li> Certified Quality Engineer (CQE), Certified Quality Manager (CQM), or equivalent. </li></ul><p> What We Offer: </p><ul><li> Competitive salary and benefits package </li><li> Opportunities for growth and professional development </li><li> Collaborative and innovative work environment </li><li> Commitment to work-life balance and employee well-being </li></ul><p>*This is a dual-role position but candidates who qualify for only one role will be considered. </p>