RQ09549 - Sr. Technical Writer

Job Description

<h5><strong>RQ09549 - Sr. Technical Writer</strong></h5> <p><strong>Downtown, Toronto</strong></p> <p><strong>Hybrid - 3 days onsite and 2 days remote</strong></p> <p><strong>Contract (7-8 months)</strong></p> <p><strong>Responsibilities:</strong></p> <p>Creates professional technical project and user documentation, including systems and operational procedures</p> <p>General Skills Experience in the creation of technical project and user documentation, including procedures at the specified experience level</p> <p>Experience with a wide range of technical writing methods, tools and techniques and knowledge of industry standards and best practices</p> <p>Knowledge and experience in developing on-line documentation</p> <p>Knowledge and experience with at least one platform</p> <p>Knowledge and experience with communications protocols</p> <p>Knowledge and experience with tools for the creation, distribution and maintenance of project and user documentation</p> <p>Excellent verbal and written communication skills; presentation skills; and interpersonal skills</p> <p>Ability to communicate with cross functional teams (development, business, testers) and a wide range of audiences</p> <p>Ability to create a quick start guide covering the main steps a user will follow</p> <p>Ability to create a detailed configuration/administrative guide to users covering all details required</p> <p>Experience and ability to create a glossary or list of terms and definitions</p> <p>Experience with office automation suites, presentation tools, and at least one authoring package</p> <p>A team player with a track record for meeting deadlines</p> <p>Proficiency in English Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards Skilled at using standard technical writing tools such as Microsoft Office and/or Adobe Technical Communication Suite</p> <p><strong>Must-Haves:</strong></p> <ul><li> Strong knowledge and experience with documentation tasks for <strong>Azure cloud architecture </strong>and infrastructure design, familiar with networking, firewall, storage, backup and disaster recovery design.</li><li>Experience in the creation and editing of technical project documents including <strong>architecture artefacts</strong> based on existing systems or design concepts from senior team members.</li><li>Skilled at using standard technical writing tools such as <strong>Power Designer, Microsoft Visio, UML </strong>and/or <strong>Adobe Technical Communication Suite</strong></li><li><strong>Public sector</strong> experience</li></ul> <p><strong>Nice-to-Have:</strong></p><ul><li>Proficiency in French</li></ul>