Memory Living Coordinator (SPARK Coordinator)

Job Description

<h3>Job Description</h3><p>Job Description<p><p><strong>Let us Welcome you Home at Aster Gardens in Sherwood Park, AB.</strong></p><p>Optima Living operates Independent Living, Assisted Living, Supportive Living and Memory Living communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada.</p><p>Our Vision: For every person to feel at home.</p><p>This is truly supported by our credo. “Let us welcome you home.” All of us here feel it is an honour to work with our residents and we advocate a resident-centered approach where the Resident, is the focus of all our endeavours.</p><p><strong>Summary </strong></p><p>Reporting to the General Manager and in collaboration with the Director of Care, the Memory Living Coordinator internally referred to as the "Spark Coordinator" takes a resident-centered approach for individuals with dementia or Alzheimer’s, working closely with residents, families, and team members. They plan and manage programs that reflect each resident’s abilities and interests, foster a caring home environment, and provide hands-on leadership to ensure flexible, personalized support. The Memory Living Neighborhood is a safe, supportive community for people with mild to moderate Alzheimer’s, focusing on social well-being rather than medical care. It is not a care unit, but rather a specialized community geared specifically to addressing the social impact of the disease rather than the disease itself. </p><p><strong>Responsibilities </strong></p><p>Core Spark Program Deliverables </p><ul><li>Leads the development and ongoing evaluation of the SPARK program goals, objectives, and outcomes in collaboration with the DOC. </li><li>Oversees the implementation of the SPARK program in accordance with Memory Living standards. </li><li>Monitors residents’ social assessments in the Welbi platform.  </li><li>Ensures residents’ daily activities are structured and well organized while supporting the program&#39;s flexibility and spontaneity.  </li><li>Meets regularly with team members to communicate any identified changes or concerns regarding residents’ status and activities, and assists in developing appropriate action plans. </li><li>Ensures all required resident documentation is current and complete. </li><li>Effectively utilizes SPARK tools and approaches to problem solve team responses to individual resident personal expressions (responsive behaviors). </li><li>Coordinates the purchase of supplies and equipment, ensuring cost-effective usage and timely ordering. </li><li>Coordinates and leads family conferences and related meetings. </li></ul>Leadership <ul><li>Provides leadership, support, guidance and mentorship for the SPARK program. </li><li>Provides oversight and direction to the SPARK program to meet the daily needs of the residents.  </li><li>Oversees the daily operation of the SPARK program through coordination of work routines.  </li><li>Conducts and attends functional (department) meetings. </li><li>Ensures the SPARK program complies with all required health and safety standards and regulations. </li><li>Creates a positive, respectful, and supportive environment for all residents and family members. </li></ul>Budget & Financial <ul><li>Participates in the operational, budgetary, and capital planning processes. </li><li>Maintains budget allocation for the function (department). </li></ul><p>Community Engagement </p><ul><li>Ensures that effective communication systems are in place for residents, families and team members. </li><li>Maintains positive resident relations by handling inquiries and concerns with empathy and responsiveness. </li><li>Meets with residents daily, building relationships and prioritizing meaningful interactions with residents and their families over task completion. </li><li>Works closely with the Director of Care and coordinates with other functions (departments) to ensure that goals and planned changes are monitored and reviewed. </li><li>Solicits regular feedback from residents through variety of sources. </li></ul><p>Quality Assurance </p><ul><li>Conducts and reviews organizational audits and shares the results to support quality improvements. </li><li>Investigates and documents incidents and complaints, ensuring prompt corrective actions. </li><li>Manages risks, communicates problems. and identifies solutions for quality improvements and risk mitigation. </li><li>Reviews key performance indicators, quality reports and inspection findings with the GM and DOC. </li><li>Maintains accurate records by ensuring necessary documentation and reporting systems are in place. </li></ul><p>Operational and Administrative Systems </p><ul><li>Participates in community outreach initiatives and programs (e.g., Alzheimer’s Society). </li><li>In consultation with the General Manager, determines and maintains appropriate staffing levels and interviews and hires qualified personnel for the function (department). </li><li>Oversees the onboarding and orientation of the function (department). </li><li>Works with the Director of Care on performance evaluations and improvement strategies.  </li><li>Identifies educational and training needs, and collaborates with the DOC to develop the SPARK program.  </li><li>Engages in work-related developmental programs and opportunities to foster continuous learning and professional excellence. </li><li>Resolves conflicts and takes appropriate corrective action as required. </li></ul><p>General Responsibilities </p><ul><li>Promptly reports unsafe conditions, incidents, or concerns to the General Manager and/or OH&S Committee. </li><li>Identifies and reports maintenance issues to the maintenance function (department). </li><li>Responds quickly during emergency codes in alignment with organizational standards and protocols. </li><li>Contributes to quality improvement initiatives by sharing ideas and providing feedback. </li><li>Demonstrates knowledge of and compliance with Occupational Health and Safety regulations. </li><li>Ensures adherence to infection control policies and procedures through regular audits, observations, and investigations. </li><li>Maintains strict confidentiality of resident medical and personal information in accordance with privacy legislation. </li><li>Completes orientation and annual mandatory education as assigned. </li><li>Supports new team members through their orientation process. </li><li>Performs other duties as required to support operational needs. </li></ul><p><strong>Qualifications & Requirements </strong></p><ul><li>Graduate of a post-secondary education program in recreation, nursing, gerontology, social work or equivalent related experience. </li><li>Completion of a specialized behavioral education certification program (e.g., GPA, P.I.E.C.E.S, Montessori methods). </li><li>Minimum of three (3) years of related experience in a retirement, long term care or health care environment. </li><li>Minimum of three (3) years of experience working with individuals with Alzheimer’s disease. </li><li>Minimum of one (1) year leadership experience in a health care setting is preferred.  </li><li>May require travel within the province. </li><li>Warm personality with demonstrated empathy and understanding of the needs of individuals with dementia or Alzheimer’s disease. </li><li>Ability to work independently as well as collaboratively within a team. </li><li>Proven ability to source and coordinate tools, information, and support systems to optimize SPARK program delivery. </li><li>Ability to provide hands-on education and training.  </li><li>Energetic and supportive leader who drives team engagement and morale while consistently leading by example. </li><li>Communicates in an approachable, open and courteous manner with the temperament to deal tactfully, effectively, and cooperatively.  </li><li>Excellent interpersonal and communication skills, both oral and written. </li><li>Strong organizational, planning, and problem-solving skills, with the ability to manage priorities effectively. </li><li>Experienced in crisis intervention and conflict resolution. </li><li>Physical and mental ability to carry out the duties of the position, including TB screening and medical clearance from a Physician (or equivalent) upon hire. </li><li>Ability to operate equipment safely. </li><li>Computer literacy required. </li><li>Flexibility to work a variety of shifts, including weekends and evenings, and to take "on-call" responsibilities during off-hours. </li></ul><p><b>Conditions of Employment</b></p><ul><li>Clear Police Information Check</li><li>Clear Vulnerable Sector Check</li></ul><p>Powered by JazzHR</p><p>PfQGJPWrbO</p></p></p>