Grocery Department Manager

Job Description

<h3>Job Description</h3><p>Job Description<p>Company Description<br><br><p>At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.</p><p>As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!</p>Job Description<br><br><p>This position is responsible for ensuring that all objectives and goals of the department and store, as communicated by the Store Manager, are met and/or exceeded and for the day-to-day management of specific aspects of the department including ordering, merchandising, labour scheduling and customer service. The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.</p><p><strong>Major Responsibilities:   </strong></p><ul><li>Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.</li><li>Work with the Store Manager and Retail Specialist to execute strategies aimed at successfully accomplishing stated goals (e.g. financial results).</li><li>Team development, interviewing, training, reviews, coaching, motivation and recognition all while maintaining a high level of confidentiality and trust.</li><li>Consistent and effective communication to lead the team, including one-on-one coaching, huddles, metrics, product knowledge and corporate policies and procedures.</li><li>Responsible for retail operations and deliverables (e.g. inventory, ordering, item maintenance, quality and rotation, shrink, merchandising, invoicing, scheduling, payroll).</li><li>Participate in store coverage rotation as a Manager on Duty (eg. opening/closing store, alarm system emergency contact support) as directed by the Store Manager.</li><li>Ensure compliance with Safe Food Handling regulations as well as Health and Safety policies and procedures.</li><li>May be requested to undertake other related duties on a periodic basis.</li></ul>Qualifications<br><br><ul><li>Typically requires completion of a post-secondary program with an emphasis in business, plus a minimum of 3 years of progressively responsible supervisory or management experience in a similar role or an equivalent combination of education and experience.</li><li>Successful completion of a Public Health Food Handler certification, Smart Serve plus Level A First Aid and Basic CPR certification, or the commitment to complete within 6 months.</li><li>Excellent organizational, interpersonal and analytical skills.</li><li>Clear and effective communication style, both written and oral.</li><li>Good judgment and decision-making abilities while communicating with customers and Farm Boy team members.</li><li>Ability to learn manual and automated systems/tools.</li><li>Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.</li><li>Flexible schedule, including weekends, evenings and holidays.</li><li>Fluency in English and French shall be considered an asset.</li></ul><p><strong>Work & Sensory Environment:</strong></p><ul><li>Providing service to several people or departments, working under many simultaneous deadlines.</li><li>Required to stand and walk for long periods of time during shift.</li><li>Required to lift, carry or handle heavy objects.</li></ul><br><br>Additional Information<br><br><p><strong>FBGTA</strong></p><p></p><p><strong>Accommodation is available upon request for applicants and employees with disabilities.</strong></p></p></p>