General Manager - Bridgette Bar Canmore

Job Description

<h3>Job Description</h3><p>Job Description<p><p><strong>ABOUT THE POSITION</strong><br><br>Reporting to the operations leadership team for the Concorde Group, this General Manager position will be accountable for the overall performance of <strong>Bridgette Bar Canmore.</strong> This is a strategic business partner role responsible for driving results aimed at achieving the company’s goals while adhering to company policies and procedures. Cultivating a fun and engaging work environment that complies with all relevant local laws, and where the guest experience always exceeds expectations regardless of volume, are top priorities. Superior leadership, critical forward-thinking planning ability and decision-making skills are vital, and a passion for delivering continual training and coaching is necessary for team success.<br><br><strong>WHO WE ARE</strong></p><p>Bridgette Bar is a chef-driven bar in the new Spring Creek community in Canmore, AB. Snack, indulge, bend an elbow & realize your day’s full potential when you spend time at Bridgette Bar; a space where design, craft and culture intersect. This is a bar – and one that happens to serve great food. Our drink list is a creative catalogue of crushable cocktails, high-octane originals, craft beers, and a wine list that all beverage enthusiasts will appreciate. Our food brings new twists on old favourites, making for a playful menu that&#39;s prepared on a savoury wood-burning grill. All set in a historic, mid-century inspired setting to keep things interesting.</p><p><strong>WHAT WE OFFER</strong></p><ul><li>Compensation package includes competitive annual salary </li><li>Gratuities</li><li>Paid leave for sick and bereavement</li><li>Pay program based on performance and discretionary bonuses eligibility</li><li>Professional development financial support </li><li>Parking</li><li>Duty meals</li><li>Comprehensive extended health and insurance benefits package</li><li>3 weeks’ vacation </li><li>Cell phone allowance</li><li>25% Company-wide food & beverage discount & access to frequent local business discounts/specials</li></ul><p><strong>WHAT YOU’LL DO<br /></strong></p><ul><li>Understand and execute operations of a bustling business using all current procedures, standards, specifications, guidelines, and training programs</li><li>Develop and execute operational strategies </li><li>Quality control - food and beverage are consistently prepared and served according to the restaurant’s recipes, portioning, preparing, and serving standards</li><li>Assist the General Manager to achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment</li><li>Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with policies and procedures</li><li>Review financial statements and prepare financial reports as required by Concorde Head Office, undertaking actions to ensure all financial reporting and operations are compliant with applicable regulatory requirements and legislation</li><li>Assist the General Manager with preparation for monthly cross-venue GP meeting</li><li>Stay on top of all learning, development and training being administered by Head Office departments and ensure all necessary team members attend</li><li>Ensure active venue participation in the company Health & Safety Program, and have at least one salary and one hourly employee represent the venue on the cross-venue Health & Safety Committee</li><li>Make recruitment, hiring, onboarding, succession planning and termination decisions in compliance with the Alberta Human Rights Act and internal company policies</li><li>Time management and effective management scheduling; fill in where needed to ensure the highest guest service standards and efficient operations, but understand that this position is not full-time floor manager plus administrative responsibilities</li><li>Continually strive to develop staff in all areas of managerial and professional development through ongoing training programs and regular performance feedback</li><li>Ensure all required paperwork, including forms, reports and schedules is prepared and submitted in an organized and timely manner</li><li>Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance schedules</li><li>Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures</li><li>Schedule hourly labour as required using anticipated business activity while ensuring that all positions are staffed as needed and labor cost objectives are met</li><li>Be knowledgeable of HR policies regarding employees and administer prompt, fair and consistent performance management for all violations of company policies, rules, and procedures</li><li>Fully understand and comply with all federal, provincial, and municipal regulations that pertain to Occupational Health and Safety, Employment Standards and Human Rights requirements</li><li>Work with the Business Development, Events, and Marketing teams to develop, plan, and carry out restaurant marketing, entertainment bookings, advertising and promotional activities and campaigns</li><li>Execute ad-hoc administrative and operational duties are required<br><br></li></ul><p><strong>WHAT YOU HAVE</strong></p><ul><li>Previous experience with demonstrated success in a comparable role for an establishment of similar guest capacity, staff number, and affected by seasonality (at least 3 years preferred)</li><li>5+ years of hospitality experience preferred</li><li>Extensive wine and cocktail knowledge preferred</li><li>Organization skills with a keen eye for detail and the ability to identify, analyze and solve technical and theoretical problems</li><li>Advanced writing and grammatical proficiency</li><li>To be able to recognize the ability to build and maintain positive and collaborative working relationships with staff at all levels</li><li>Working knowledge of applicable employment related legislation </li><li>Integrity, discretion and judgment with tact and diplomacy on confidential matters</li><li>Advanced skills with Microsoft Office Suite</li><li>Experience with any payroll, HRMS and/or LMS</li><li>Comfortability with team delegation and holding others accountable for tasks</li></ul><p><strong>WHAT YOU NEED</strong></p><ul><li>Excellent communication skills both written and oral – approachable and genuine</li><li>Take pride in their work and respects the responsibilities and time of others</li><li>Know how to maintain a work life balance that works for them and the business</li><li>Lead by example on and off duty</li><li>Be passionate about the hospitality industry</li><li>High personal and business ethics driven by an authentic and caring personality</li><li>The ability to take ownership of duties, show initiative, proactive and learns from mistakes</li><li>Be naturally positive attitude, great personal hygiene, and a high level of deportment</li><li>To possess good judgment and problem-solving mindset</li><li>To be tactful, use discretion and keep confidential information secure</li><li>To build up the comradery of their team and inspires teamwork</li><li>Determination to always improve, doesn’t shy away from difficult conversations, openly gives and receives positive and critical feedback well</li></ul></p></p>