Customer Service Representative

Job Description

<p><strong>About Distinct Vancouver</strong></p><p>At <strong>Distinct Vancouver</strong>, we work with well-known retail brands to create exceptional in-person customer experiences. Our focus is on building strong connections, increasing brand awareness, and delivering quality service that drives customer satisfaction and brand loyalty.</p><p>We are looking for a <strong>Customer Service Representative</strong> to join our Vancouver team. This role is ideal for individuals who enjoy working directly with customers, solving problems, and representing reputable brands in a professional and approachable manner.</p><p><br></p><p><strong>Role Overview</strong></p><p>As a Customer Service Representative, you will act as the primary point of contact between the customer and the brand. You’ll provide accurate information, address concerns, and ensure each customer enjoys a positive, memorable experience in a retail environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Welcome and assist customers in a friendly, professional manner</li><li>Provide accurate and detailed information about products and services</li><li>Resolve customer inquiries with a positive and solution-focused approach</li><li>Maintain a clean, organized, and inviting retail or event space</li><li>Support brand goals by building relationships and encouraging product engagement</li><li>Collaborate with team members to meet service and performance objectives</li></ul><p><br></p><p><strong>Qualifications</strong></p><ul><li>Previous experience in customer service, retail, or brand representation is an asset, but not required</li><li>Strong communication and interpersonal skills</li><li>Professional, approachable, and customer-focused attitude</li><li>Ability to work in a fast-paced and team-oriented environment</li><li>Willingness to learn about new products, services, and brands</li></ul><p><br></p><p><strong>What We Offer</strong></p><ul><li>Opportunities to work with leading retail brands</li><li>A supportive, collaborative, and inclusive work environment</li><li>Performance-based incentives and recognition</li><li>Ongoing training and career development opportunities</li></ul><p><br></p><p><strong>How to Apply</strong></p><p>If you are passionate about helping customers, enjoy building relationships, and want to work in a role that values professionalism and service excellence, we would love to hear from you. Please submit your application directly through LinkedIn.</p><p><br></p><p><em>Distinct Vancouver is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace.</em></p><p></p>