Customer Service Representative

Job Description

<h3>Job Description</h3><p>Job Description<p><p><b>Description</b></p><p><strong>Join Our Team as a Customer Service Representative!</strong></p><p><strong></strong></p><p>Are you someone who thrives in a fast-paced, team-oriented environment where every day brings new challenges and opportunities? Do you love solving problems, staying organized, and delivering exceptional customer service? If so, we’d love to hear from you!</p><p></p><p>This is your chance to join a dynamic team that values collaboration, innovation, and growth. We’re passionate about delivering outstanding service to our customers—and we’re looking for someone just like you to help us make it happen.</p><p></p><p><strong>Position Overview</strong></p><p>As a Customer Service Representative, you’ll play a key role in keeping our operations running smoothly. From logging and processing new customer orders to ensuring deliveries happen on time, you’ll be the go-to person for making sure everything falls into place. You’ll stay connected with our customers, provide timely updates, and handle any challenges with a positive, solution-focused approach.</p><p></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Logging and processing new customer orders</li><li>Monitoring pick-up and delivery schedules to ensure on-time performance</li><li>Confirming load deliveries and communicating any waiting times as they occur</li><li>Troubleshooting delivery issues quickly and effectively</li><li>Staying in touch with customers to provide updates and address questions</li><li>Coordinating equipment availability and keeping everyone in the loop</li><li>Supporting your team and jumping in where needed to keep things moving</li></ul><p></p><p><strong>What We’re Looking For</strong></p><ul><li>Experience: 1+ years in a similar role</li><li>Education: Degree or diploma in a related field (or equivalent experience)</li><li>Communication: Strong verbal and written skills</li><li>Leadership: Experience training and coaching operations staff is required</li><li>Skills: Analytical mindset, great with problem-solving and organization</li><li>Personality: Positive, professional, and able to handle multiple priorities at once</li><li>Team Player: Works well with others and builds strong relationships</li></ul><p></p><p><strong>Why You’ll Love Working With Us</strong></p><ul><li>A supportive team environment where your ideas matter</li><li>Opportunities for growth and development</li><li>A fast-paced, engaging role where no two days are the same</li><li>Competitive compensation and benefits</li></ul><p></p><p>Ready to take the next step in your career? Apply today and be part of a company that values your talent and ambition!</p></p></p>